ALBA MOBILE WELLNESS LLC
SMS PRIVACY DISCLOSURE

SMS PRIVACY POLICY

At Alba Mobile Wellness respects your privacy and is committed to protecting your personal information.
 

By providing your mobile phone number, you consent to receive text messages from Alba Mobile Wellness related to:

• Appointment scheduling and confirmations

• Appointment reminders

• Mobile arrival updates

• Customer support communications

• Intake form reminders

• General business communications related to services you request

NO SHARING OR DISCLOSURE OF CONSUMER DATA
 

Alba Mobile Wellness will not transfer, share, or disclose any consumer personal data, including but not limited to phone numbers, SMS consent, and any information collected through SMS communications, to any external organization for any purpose, except when required by law.

This applies to all consumer data without exception. Your personal information will only be used for the purposes described in this policy and will never be sold, rented, or shared for marketing or promotional purposes.

PROTECTION AGAINST UNAUTHORIZED SHARING
 

We maintain strict internal safeguards to protect your personal information and prevent unauthorized access, use, or disclosure. These safeguards include:

• Access Controls: Access to personal data is limited to authorized personnel who have a legitimate business need to view the information.

• Internal Privacy Protections: Staff are trained on privacy practices and required to comply with confidentiality and data protection policies.

• Data Security Measures: We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

• Secure Systems and Communication Practices: Systems and communication platforms are selected and maintained with reasonable measures to support the security and confidentiality of consumer information.

We regularly review our privacy practices and safeguards to support ongoing protection of personal information.

SMS COMMUNICATIONS
 

Message frequency may vary depending on your interaction with our services. Message and data rates may apply based on your mobile carrier plan.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

While we take reasonable steps to protect your information and maintain confidentiality, standard SMS messaging may not always be fully secure. Patients should avoid sending highly sensitive medical information through text message when possible. By opting in, you agree to receive appointment reminders, service updates, and account-related text messages.

INFORMATION COLLECTED
 

Information collected may include:

• Name

• Phone number

• Appointment details

• Communication preferences

We do not sell or rent your personal information.

If you have questions about this SMS Privacy Policy or wish to contact us, please email albamobilewellness@gmail.com or call 435-774-2221

Effective Date: 5/2/26